FAQ
Straight answers, no rounding.
What vendor invoice reconciliation is, how a three-way match works when forwarding has no purchase order, what happens to GST lines and agent statements, and what stays human — answered the way a finance head would ask.
01What is vendor invoice reconciliation for freight forwarders?
It's the payable-side discipline of matching every carrier, co-loader, trucker and agent invoice against what your job files say you agreed to pay — buy rates and accruals, line by line — before money leaves. It's the mirror image of the 'freight audit' your customers run on your invoices, pointed at the invoices you receive.
02How is this different from freight audit and payment (FAP)?
FAP is the shipper-side industry — firms auditing transport invoices on behalf of cargo owners, sometimes auditing yours. Reconciler AI sits on your side of the table: it audits what carriers and partners bill you, against your own job economics. Your customers audit you; this desk audits your vendors.
03What's a three-way match when there's no purchase order?
In forwarding, the classic invoice–PO–receipt match becomes invoice ↔ job-file buy rate/accrual ↔ shipment evidence. The job file is the contract; the tracking events and documents are the receipt. The desk runs that match automatically on every line.
04Does it handle overseas agent statements and netting?
Yes — agent SOA settlement is built in: statement lines matched to jobs and accruals, net positions computed across currencies, and out-of-place lines flagged before the settlement wire goes out.
05What about GST and VAT lines?
Captured and checked: GST treatment, RCM flags and vendor GSTIN for Indian input-credit claims; VAT and TRN validity for the UAE. Tax-defective invoices get flagged as compliance issues, not just cost issues — because a bad tax line costs you twice.
06What is the AP→AR leakage flag?
The desk watches for costs that arrive after the customer was invoiced — late accessorials, amendment fees, D&D pass-throughs — and flags them for re-billing instead of silent absorption. It's the single most direct margin-protection feature on the desk, and it works because reconciliation and billing share one platform.
07How are disputes and credit notes handled?
Variances become disputes with evidence attached — the rate source, the duplicate's twin, the tracking history behind a D&D challenge. The desk tracks each dispute to its credit note, and chases politely until the credit actually lands. A won dispute without a credit note is just a nice conversation.
08Does it work with our TMS and accounting system?
Yes — alongside CargoWise, Logi-Sys, Kale, Shipsy, Magaya, and posting into your accounting stack (Tally included). Matched invoices post with their job references; nothing gets ripped out.
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